Question 1

How does Sheldon Cleaners wash-and-fold service work?

Accepted Answer

Each laundry order is washed and dried separately, following your preferences. Items are folded, sorted, and placed into a personalized Sheldon Laundry bag. We also match and fold socks for your convenience.

Question 2

What dry cleaning services does Sheldon Cleaners provide?

Accepted Answer

We specialize in professional dry cleaning for business wear, casual wear, and delicate fabrics. Our services include spot removal, pressing, and fabric care for wool, silk, rayon, and specialty items.

Question 3

Do you offer pickup and delivery in Michigan?

Accepted Answer

Yes! Our FREE home and office pickup and delivery service allows you to have your garments collected and returned without leaving home. Our drivers are in your neighborhood Mondays/Thursdays or Tuesday/Fridays depending on your address.

Click the link below to find our Service Areas:

How It Works:
1. Schedule a Pickup
2. Prep Your Order – Use your Sheldon bag and have garments ready before 8 AM.

Contact: (877) 8-BOWTIE for scheduling.

Question 4

Where can I find your store or laundry room near me?

Accepted Answer

Simply search online using your city name plus “near me”, or browse this page to find the most convenient store or laundry room near you. Each location includes direct phone numbers for quick assistance.

We offer multiple convenient store and laundry room locations near me across West Michigan and Metro Detroit. Our locations serve the Grand Rapids area, Kentwood, Comstock Park, Holland, Kalamazoo, Rochester Hills, Waterford, and Troy—making it easy to find a nearby option no matter where you are.

Why Customers Choose Us
✔ Multiple convenient locations near me
 ✔ Laundry Rooms with extended hours
 ✔ Free pickup & delivery
 ✔ Trusted local service across Michigan

Question 5

What types of rugs do you clean?

Accepted Answer

We clean all area rugs including machine washable rugs, Specialized care is provided for pet stains and odors.

Question 6

How do you protect patio cushions for storage?

Accepted Answer

Our patio cushion cleaning service includes thorough drying and fabric-safe treatment to help protect cushions during storage and prevent mold or mildew growth. We offer FREE patio cushion pickup and delivery for your convenience, along with a fast one-week turnaround time. This makes storing your outdoor furniture cushions easy, stress-free, and safe for long-term use.

Question 7

What items do you clean for schools?

Accepted Answer

Band uniforms, choir uniforms, school uniforms, theater costumes, sports jerseys, linens, equipment bags, flags, banners, and laundry.

Are there school discounts?
Yes! Group orders receive:
 • 50% OFF cleaning & laundry
 • FREE mascot cleaning (1/year)
 • FREE American flag cleaning
 • FREE pickup & delivery

Question 8

Why preserve my wedding dress?

Accepted Answer

Preservation protects your gown from yellowing, moisture, stains, and fabric damage, keeping it wearable and beautiful for years. It also maintains resale value.

Question 9

Is Sheldon Cleaners’ dry cleaning eco-friendly?

Accepted Answer

Yes! We use the Ecotouch System™, a PERC-free, biodegradable dry cleaning solution that’s safe for you, your family, and the environment.

Question 10

How long does rug cleaning take?

Accepted Answer

Standard turnaround is within two weeks. FREE pickup and delivery available for all rugs.

Question 11

What do you clean for businesses?

Accepted Answer

Corporate uniforms, medical scrubs, lab coats, professional apparel, and wash-and-fold laundry.

Pickup and delivery details:
Professional drivers collect your personalized Sheldon bag and return cleaned items on the next scheduled delivery day.

Question 12

When is the best time for professional patio cushion cleaning?

Accepted Answer

The best times for professional patio cushion cleaning are in the spring before summer and at the end of the outdoor season. Spring outdoor cushion cleaning removes dirt, pollen, and allergens from stored patio furniture cushions, while end-of-season cleaning eliminates mold, mildew, and stains before storage. Regular cleaning helps protect fabric and extend the life of your outdoor furniture cushions.

Question 13

What services are offered?

Accepted Answer

Professional cleaning, wedding gown preservation, and formal wear care for long-term protection and keepsake purposes.

Question 14

What are the pricing and subscription plans*?

Accepted Answer

Monthly subscription plans:
 • Single Plan: $120 / 80 lbs
 • Couples Plan: $225 / 150 lbs
 • Family Plan: $375 / 250 lbs
 • Family+ Plan: $450 / 300 lbs
Membership Benefits Include:
 • 10% off dry cleaning
 • 25% off comforters & blankets
 • $1.00/lb on towels & sheets
 • Discounts on additional bags
*pricing subject to change without notice

Question 15

Do you have locations in the Grand Rapids area?

Accepted Answer

Yes. We have several convenient locations near me in the Grand Rapids area, including both full-service stores and Laundry Rooms.
Grand Rapids Area Locations:

• 3000 Breton Rd SE, Kentwood, MI 49512 (Laundry Room available)
 • 6670 Kalamazoo Ave SE, Grand Rapids, MI 49508
 • 3909 Alpine Ave NW, Grand Rapids, MI 49321 (Laundry Room available – Comstock Park)
 • 4700 Cascade Rd SE, Grand Rapids, MI 49546
 • 6755 Cascade Rd SE, Grand Rapids, MI 49546
 • 1147 Michigan St NE, Grand Rapids, MI 49503
 • 2150 Wealthy St, Grand Rapids, MI 49506
 • 5355 Northland Dr NE, Grand Rapids, MI 49525
Each location offers convenient access and hours designed to fit busy schedules.

Question 16

Do you offer dry cleaning and laundry pickup & delivery in my city?

Accepted Answer

Yes. We provide professional dry cleaning and laundry pickup and delivery services across Michigan, including all cities and communities in the following areas:
 • Grand Rapids and the Greater Grand Rapids Area
 • Lakeshore communities, including Holland and Saugatuck
 • Kalamazoo and Portage
 • Metro Detroit, including the City of Detroit
 • Downriver cities and surrounding suburbs
Our service covers residential homes, apartments, condos, and businesses, ensuring reliable local laundry and dry cleaning delivery wherever you are located.

Question 17

How does dry cleaning and laundry pickup & delivery work in these areas?

Accepted Answer

Scheduling is easy and convenient. Customers in Grand Rapids, Holland, Saugatuck, Kalamazoo, Portage, Detroit, Metro Detroit, and Downriver can book service online in just a few steps:
1. Schedule a pickup for dry cleaning or laundry
2. Place your items out for pickup (contactless options available)
3. Our team professionally cleans and cares for your garments
4. Clean clothes are delivered back to your door, on your scheduled delivery days depending on location
We offer residential and commercial service, including apartments, offices, medical facilities, and other local businesses, with fast and dependable laundry and dry cleaning delivery throughout our service area.

Question 18

Can dry cleaning remove tough stains?

Accepted Answer

Absolutely. Our dry cleaning removes oil, grease, and other stubborn stains that home washing often cannot.

Question 19

Where are your Laundry Room locations near me?

Accepted Answer

Our Laundry Room locations near me are modern, clean, and open extended hours for convenience.
Laundry Room Locations:
 • 3000 Breton Rd SE, Kentwood, MI 49512
 • 3909 Alpine Ave NW, Grand Rapids, MI 49321 (Comstock Park)
 • 2271 Elizabeth Lake Rd, Waterford Twp, MI 48328
All Laundry Room locations are open:
 Mon–Sat: 6AM–10PM | Sun: 8AM–10PM

Question 20

Can someone else wear my dress in the future?

Accepted Answer

Yes! Proper preservation ensures the dress remains in prime condition for family heirlooms or resale

Question 21

What do you clean for Public Service Organizations?

Accepted Answer

Police, fire, military uniforms, equipment bags, lab coats, scrubs, table linens, and laundry.

Benefits:
 • 50% OFF cleaning & laundry
 • FREE American flag cleaning
 • FREE pickup & delivery
Contact Us: 877-8-BOWTIE and select the "Business" option

Question 22

Do you have locations in Metro Detroit?

Accepted Answer

Yes. We serve the Metro Detroit area with multiple convenient locations near me, including Laundry Rooms.

Metro Detroit Locations:
 • 2271 Elizabeth Lake Rd, Waterford Twp, MI 48328 (Laundry Room available)
 • 3868 S. Rochester Rd, Rochester Hills, MI 48037
 • 5539 Crooks Rd, Troy, MI 48098

Question 23

Pricing*:

Accepted Answer

• Regular Clean: $4/sq ft
 • Deep Clean: $5/sq ft
 • Urine Treatment: $6/sq ft
*pricing subject to change without notice

Question 24

How do I pay?

Accepted Answer

Your account must have an active credit or debit card on file.  Charges are applied when we deliver your clean items*.

*Pre-pay requirements are applied as necessary.

Question 25

What is the pricing for laundry services?

Accepted Answer

Our laundry services are priced at $2.25 per pound. We wash and dry your clothing separately from other customers, according to your preferences. Your clothes are then folded, neatly stacked, wrapped, and put into your personalized Sheldon Laundry bag. We also match and fold your socks for you, so all you have to do is put them away!

Question 26

What do you clean for Community & Faith-Based Organizations?

Accepted Answer

Vestments, choir robes, graduation gowns, volunteer shirts/polos, table linens, altar linens, and laundry.
Benefits:
 • 50% OFF cleaning & laundry
 • FREE pickup & delivery

Question 27

My credit card has expired or has changed, how do I change the card on file?"

Accepted Answer

You can update your credit card information at any time by logging in to your account or contacting our Route Dispatch Representative: 610-410-6011

Question 28

Are there locations outside Grand Rapids and Metro Detroit?

Accepted Answer

Yes. We also operate convenient locations near me in:
Holland Area
 • 125 Douglas Ave, Holland, MI 49424
 • 777 Washington Ave, Holland, MI 49423
Kalamazoo Area
6464 Stadium Dr, Kalamazoo, MI 49009

Question 29

How long does it take to clean or preserve my dress?

Accepted Answer

The typical turnaround time to have your dress cleaned is 2 weeks and 6 weeks for preservation. If you need it done sooner, please contact our main office, based on production we may be able to get it back to you quicker.

Question 30

"I don't know my account log in information, how do I find it?"

Accepted Answer

Your account login information is your email address and the password is the last 4 digits of your phone number, which you can change once you log in for the first time.

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